The limits of middle classness

A while ago we bought a Philips food processor and registered our purchase with Philips to get a free accessory box. It was nice to get the accessory box, but I’m beginning to think it was a Faustian pact. Since then Philips have bombarded me with emails of more products that I might like. Did I not know that they would do this? That the only reason they offer a free accessory box is to get hold of my email address? Yes, of course I did, but it’s what they offer that’s insidious, gadgets that try to worm their way into your affections.

On Sunday, for example (it’s reassuring to know that Philips works on a Sunday) they told me about an espresso machine – a device with beans-to-cup customisation and dynamic multi-media user interface. It remembers six unique user profiles and for each of those six,  up to nine customised beverages. To identify which of the six you are, it has fingerprint user recognition.

You merely put your finger on the recognition device and select from your choice of nine beverages and it grinds the beans precisely to specification, brews them for just how long you like it, adds the perfect amount of milk and froth, delivers it into your cup and goes off to clean and descale itself. How could one not love this machine?

Well, first off, I resented having to give my fingerprints to enter the USA. To get a cup of coffee, it’s outrageous. It’s the thin end of the wedge. What kind of society do we have where even coffee machines keep track of you?

Next, it costs £1,700. I don’t think I need say any more. £1,700, and you still have to buy the beans.

The eurozone is going tits up, the FTSE is dropping, the unemployment rate is rising. But don’t worry, the splendid chaps at Philips have brought out this terrific coffee machine, the cost of which covers what a 24-year old on jobseekers allowance is expected to live on for 33 weeks.

I suppose if I were a banker with a bonus to get rid of, it might appeal. If I won the lottery – no, I never buy a ticket so that won’t happen. Let’s keep this realistic – if I won a million on the premium bonds I might consider it. Diana wouldn’t even do that. If we won a million you could have the new Mercedes, she said, but I wouldn’t give the coffee machine houseroom. Where would we put it?

She has a point. The coffee machine would go ideally in one of those huge kitchen-dining rooms that everyone on ‘Escape to the Country’ seems to want. We have a more traditional arrangement – a tiny kitchen, but separate breakfast room, pantry and utility room. If we bought a £1,700 coffee machine, it wouldn’t fit in the kitchen. We would have to build a separate alcove for it in the breakfast room, a shrine to the stainless steel household god of coffee where we would light votive candles and genuflect to appease it on our way past to the kitchen, where we would shove a teaspoon of instant into a mug and pour on nearly boiling water.

You know you’re middle class when…

… the first of the coalition government cuts to affect you is the halving of the Feed In Tariff  for electricity generated by solar PV panels.

A few weeks ago, we called the chap from WREN, the Wadebridge Renewable Energy Network, about getting solar PV panels on our roof. He came within a couple of days, gave us a quote within a week and a contract arrived from the installing company within another week, showing installation in mid-January. Unfortunately, the contract was slightly wrong, so the following Monday, I called the company. The guy who answered took on board my correction and then carefully explained that morning’s government announcement of the reduction in the FiT from 43p to 21p (expected, more or less) and the bringing forward to 9th December of the cut-off date for registering new installations to get the 43p – not at all expected. Everyone was working to 31st March 2012, the previously announced date. The company said it was trying to fit in all the contracted work by the new deadline, but it became apparent that they wouldn’t be able to include us. We could have applied at any time over the last two or three months and we thought we were in good time. Irritating.

… you’re irritated (that word again) that November is staying too warm to warrant fitting the winter tyres you bought in August.

After two winters when our large, rear wheel drive estate car couldn’t get up our drive on the snow, and needed a push from friendly passers-by to get from the kerb to the middle of the road after dropping off number two daughter at Uni, I decided to buy winter tyres for this year. I planned well ahead and bought a set of tyres and wheels, which sat in the garage for months. I was fully expecting to have to fit them at the beginning of November, if not before, when temperatures reached 7C. But we had a warm October and November has stayed mild, so I’ve been continuing on the old summer tyres, hoping they wouldn’t wear down to illegal in the meantime. I finally bit the bullet and swapped them this week. And if it stays warm all winter, with no snow or ice in the south-east or south-west, then you know who you have to thank.

Echoing Corridors

A couple of days ago I went up to London for a friend’s retirement party in Shell Centre. Ian seemed to have been hanging on for ages, managing to miss numerous opportunities to retire early, but finally calling it a day at the end of October, after 41 years service.

In the morning I’d got a phone call from my bank, Lloyds TSB, saying the branch manager had noticed the activity on my account and one of his advisors would like to speak with me about it. In the old days, this might have meant that I was going too much overdrawn and behaving in a financially irresponsible manner and therefore needed a talking to. Nowadays, the banks are not like that (“Overdrawn? Delighted, dear boy. And would you like this payment protection plan while we’re at it?”) and neither am I. What they had spotted was a largish sum in a savings account (and thus the potential to sell me more products). Would I like to make an appointment?

Normally, I would be disinclined to make an appointment, especially since it would cost me £15 in train and bus fares up to London, but since I was going into London already for the retirement do, and would pass right by my bank branch, I asked for a four o’clock slot and got it.

Since I now had more than one thing on, I decided to get out my suit to wear. I hadn’t worn a suit and tie since I don’t remember – oh, yes I do: last Friday at the Woking Liberal Democrats annual dinner. The time before that is the one I can’t remember.

Isabella called up the details of my accounts on her screen and asked if I had considered an “eSavings” account for the money, which would pay better interest than the savings account I was using. I used to have an eSavings account, but the bank unilaterally converted it to the present one a few months ago. I was quite happy with their action, since the eSavings introductory interest bonus had ceased and it paid me a better rate. I explained this to Isabella, but she assured me that I could open a new eSavings account and get the introductory rate again. So I did. That’s an extra 0.9%.

Isabella then went through the list of products I might like to consider. Tying up the money for a longer period wasn’t on because I need it liquid to pay for the new kitchen and extension at Treforest. (“That will be nice for your wife,” said Isabella, an unnecessarily gender-stereotyped remark, I thought. I mean, I like the new kitchen too; it makes emptying the dishwasher easier.)

I wasn’t interested in a credit card that gave me Air Miles, because I can’t be bothered to keep track of them and rarely fly anywhere these days. (I have air miles or flying points on BA, KLM and VLM left over from business trips and on Virgin from my holiday flight last year. I keep waiting for them to expire, since I don’t meet the criteria for retaining them, but every year the airlines change the criteria, so I’m still lumbered with them. Sorry – back to the bank.) I don’t need life insurance, I’ve paid off my mortgage, I am happy with my home and contents insurance, and I use up my ISA allowance elsewhere.

So at the end of the half-hour appointment I was happy at the extra 0.9% and I’ve no idea how Isabella and the bank felt about it.

It was still too early for Ian’s retirement do, so I called Kevin in my old department to see if I could come up and see him. He was aware that I was visiting Shell Centre so it wasn’t completely out of the blue. Fine, he said. I wandered round to the Tower entrance and made my way to reception. The receptionist found my name on a list on the computer. Was I here for the event, because that would mean using the other entrance? I was there for the event, I said, but first I wanted to see friends in the building, which meant using this entrance. The receptionist duly telephoned Kevin who came down to escort me through the building. (This is security, you understand, not recent memory loss.) As she gave me the visitor’s security pass, the receptionist explained that this pass would get me into the building, but was only valid for the Tower entrance. It would not get me out of the birdcage entrance (a name that persists in memory even though it no longer looks like a birdcage) after the party. No problem, we said, we will sort it all out.

The department looks much as it used to – the posters and diagrams I put on the wall by my desk are still there 19 months later – but emptier of people. Per, the boss, got a new job in Shell and moved out. David wangled a desk in the Tower, which means he won’t have to go to Canary Wharf. Lindsey also had moved on. Angus seemed to prefer a desk on the 8th floor in a project office, even though the project was long since over. Maral and Niall were out. That left Kevin himself, Ola and Alan, plus Arthur.

What had surprised me was the corridors. Most rooms were empty. The few people around lighted their way with mobile phone screens down dark corridors from one island of illumination to the next, like modern-day Indiana Joneses. The move to 40 Bank Street has started and my old department will be among the last to leave, on 25th November. Even Isabella had noticed fewer people going into the bank now. I was affected by a brief moment of nostalgia. But only a brief moment.

In contrast to the vast space they now occupy, Kevin and chums will have an allocated area, but not allocated desks. Personal space is abolished. They will have to pick a desk when they arrive in the morning and plug in their laptops and plug all the things like mouse, keyboard and headphones into their laptops. They are allowed two crates, maximum, in which to put their belongings for the move. I’m glad I’ve left.

At around five-thirty I made my farewells and headed for the party. The quick way was down the nearest lift, but I decided to go the long way round, out of the Tower, round the outside and in at the birdcage.  I didn’t fancy trying to explain my way out at eight p.m. after several glasses of wine when my visitor’s pass failed to work on the automatic doors. Had it been raining, I would probably have risked it, but it wasn’t.

Ian’s party had what seemed like a quorum of the SOGs attending and quite a few other retired folks. There were some current workers as well, which was reassuring. That there still are current workers, I mean. The white wine was palatable, quite nice enough to drink several glasses of. I didn’t try the red, but I could see that others were not exactly turning down refills, so I guess it was okay too. There were various snacks, including a savage chicken-on-a-stick coated in invisible chili sauce that went straight for the back of the throat. After quite a long while, as these things go, it was time for the speeches. Hans (Ian’s not-Dutch erstwhile boss) said a few words and then delegated the reminiscences to Jeremy and Mike. With such skills he’ll go far. Ian then spoke, to rapturous applause.

Afterwards, I sought out the signature book and wrote a stunningly witty and not at all bitter comment about Spurs (Ian’s favoured football team) and their double-winning FA Cup victory over Leicester City in 1961. Don’t ask me to repeat it here. Don’t even ask me to remember it. I just know it was bitter and not at all witty. Take my word for it.

I caught the train home and didn’t have long to wait for my bus either. All in all, a most satisfactory way of spending £15 and an evening.

Techie Confessions

Sorry about this message…

Bandwidth Limit Exceeded

The server is temporarily unable to service your request due to the site owner reaching his/her bandwidth limit. Please try again later.

…which has been appearing for the last six days or so. I got over-excited with solving a problem on my new website and uploaded too many bandwidths – or something like that. What I had managed to do was copy the content of my old Mobile Me website and upload it onto this website as an archive. Naturally I was happy about that, since it meant the content wouldn’t get lost. But having found the solution, I needed to make some changes so that it made sense as an archive, and having made those changes, I uploaded it all again.

Within minutes, I received an email from my web host saying I had used over 85% of my bandwidth limit. Phew, I thought, that was lucky. Just sneaked in.

At five a.m. I received another email (though of course I didn’t see it until a sensible hour of the morning) saying I had used 109% of my limit and to contact system admin. Clearly there was a time delay in the emails, and the 85% was reached with my first upload, with the final one taking me over.

Contacting “system admin” proved difficult since I couldn’t find an email address or phone number for them, so I ended up phoning the sales line, who told me I could pay to upgrade my service to higher or unlimited bandwidth, or wait six days to 1st November when the new month’s bandwidth allowance started. Since I don’t expect to be uploading anything like that amount of data again (I only have the one archive) I took the cheapskate option.

But I’m back now.

In the interim, I satisfied my techie urges by (i) installing a new printer and making the wireless connection work on both my and Diana’s laptops and (ii) getting a ‘Homeplug’ system to work in our Cornwall house, Treforest.

Treforest is a large house. Unlike the Woking house which is pretty much cubic, where I can site the wi-fi router almost in the middle and reach all rooms with it, Treforest is long and thin with thick stone internal walls. We installed the new Sky broadband router in the breakfast room and the signal just about reached the extension, but not downstairs in the extension – and since downstairs in the extension is where Diana plans to have her study in future, that isn’t very helpful. So I moved the router to the extension, where there are convenient phone and electrical sockets. The signal now does reach downstairs, and back to the breakfast room, but dies before it gets into the sitting room. It wouldn’t reach upstairs to the bedrooms and certainly not into the loft where my future study is currently being constructed. (I didn’t test it, not wanting to take my laptop into a building site.)

This was a problem. I formed a tentative solution of having an ethernet cable put in while the builders are disturbing the upstairs and possibly running another router from the far end of it. Research on the internet showed that this should be possible, but seemed to involve adjusting settings and ensuring that IP addresses weren’t identical and other impenetrable jargon. The relevant chat rooms, once I found them, were full of people with complicated solutions and scathing comments about the hardware the original questioners were using, but I did find a reference to something called a ‘homeplug’ and followed it up.

A homeplug, it transpires, is a technology that allows computer network signals (even HD video) to be transmitted through the electrical wiring of your house or office. You plug a homeplug device  not much larger than a standard three-pin plug into a convenient electrical socket and connect it to your router with an ethernet cable. You then plug another homeplug device into another socket somewhere else in the house and connect it to your computer with an ethernet cable. Or, if you buy the Devolo starter kit that I did, the second homeplug is a wireless access point and you don’t need a cable. It establishes another wi-fi network with its own password. And it’s still only about twice the size of the normal homeplug

That’s it. And it works.

I set it up so that I had the second network live in the breakfast room, then simply unplugged the wireless homeplug, took it and my laptop into the sitting room and plugged it in there. I got connected instantly. The cost for the two plugs, a length of ethernet cable and a CD with the manual and some software was just under £90. If it turns out that my expected location for the wireless homeplug doesn’t reach all the rooms we want it to, we don’t have to faff around with more ethernet cables or signal boosters – we just buy more homeplugs.

Slow Down, These Things Happen

The Arvon Foundation provides courses for aspiring writers at four centres in Devon, Shropshire, Yorkshire and Inverness-shire, with resident centre managers and visiting tutors who are professional writers in the relevant area for the course – novels, poetry, drama, film, even comics and graphic novels. Diana and I tried to book on a course in Scotland, but it was full instantly. It was half term week so we reckoned they were all teachers. We found another relevant-looking course, at Totleigh Barton, Devon, called “Work in Progress – or work in distress”. This was not fully booked so we signed up.

The week eventually turned out to fit in well with our planned travel to the South West and gave us a short trip along the Atlantic Highway (or A39, more prosaically) from Wadebridge. The roads get smaller and smaller as you approach Totleigh Barton, until you turn off a single track road onto a single track track, albeit a concrete one, down to the former farm and manor house. The rigid edges of the track are in most places well above the surrounding fields, so if there is something coming the other way, there is no going off the track to get past each other, unless one of you is a tractor, and even then it might be tricky.

On the first evening we all met in a yurt in the garden: Adam, Christine, Diana, Garlen, Hilary, Jane, Kevin, Linda, Nina, Penny, Peter, Roger, Sandra, Sue, Tim, (there should have been 16, but one didn’t arrive) plus tutors Monique Roffey and Andrew Miller and centre managers Olly and Clare. It was a good mixture of individuals of varying ages and genders. I even found a fellow graphic novel reader and a science fiction writer.

The pattern of the days was a workshop in the morning led by one of the tutors and half-hour individual tutorials in the afternoon. This meant two workshops from each of Monique and Andrew, and everyone getting half an hour with each of them. This is apparently the tried and trusted Arvon format. In the evenings there were readings, Tuesday by the tutors, Wednesday by a guest, Christopher Wakling, and Thursday and Friday by ourselves. There was a rota for cooking dinner and washing up. In between there was time to talk – and what a pleasure to have writers to talk to! – write, walk, even trot up the track to find a mobile phone signal from higher ground.

I found it extremely enjoyable and very useful. I haven’t been back to my novel since the course. I finished the first draft just before going on it and am currently obeying Monique’s instruction to leave it alone for six weeks. But I have written a short story since then, using some of the things I learned from Andrew and Monique, particularly ‘attention’ and ‘slowing down’. I ended up writing something quite unlike anything I have done before. Let’s see how the Woking Writers Circle reacts to it in a week or so.

Normally in my blog I witter on about whatever it happens to be in a vaguely amusing way, putting in jokes (but generally too few of them) and adjectives and adverbs (but generally too many of them) and keeping it light and frothy. This time it would seem presumptuous, since everyone else there was also a writer, and a damn fine one at that. So I am going to stop there, but invite everyone else on the course to add a paragraph with their thoughts and impressions, now that we’ve had a few weeks to get over the initial euphoria. Over to you, people. Click on the bubble up top, or where it says “Leave a reply’ below.

State of Readiness

Original post: Thursday 29th September 2011

It was around the beginning of summer that our retirement plans began to come into sharper focus. For some time we had known that we intended to stop letting out our house in Cornwall, and indeed had informed our letting company so that they didn’t put it in their new brochure and start selling dates in 2012. But we were now on the home stretch with only six more lets confirmed and the final week still available. With every set of keys that came back, a weight lifted – another week gone by with no problems to sort out.

We had a date in mind for the start of work on our kitchen in Treforest (mid-September), but still some decisions to make about tiles, flooring, worktop, door and drawer fronts, handles, integrated dishwasher – quite a lot of decisions, really. There was no alternative but a quick sprint down to Cornwall for a few days. Wadebridge Kitchens gave us samples of worktop designs in a swatch no bigger than ten square centimetres and four examples of unit doors in different woods which we laid in various positions around the old kitchen, seeing how the light fell on them at different times of day and at night and we exercised our imaginations in extrapolating from these small areas to a whole kitchen, so that two days later we made a decision. We also called in on the Natural Tile & Stone company in Wadebridge and surveyed numerous tiles, before settling on one called ‘Pearla’ plus a number of decorative glass tiles from a artist/craftsman in Wales called Steve Robinson. Finally we went to Astons in Wadebridge about flooring, looking for a vinyl floor similar to the old one we were taking up. They didn’t have anything at all similar, so we took a brochure away. Later, I sent for samples from the manufacturer, but we didn’t decide on the floor until the last week before work started. We didn’t manage to decide on handles either, but took a brochure away. We found eight or ten we liked the look of from the pictures, but here again we could leave it until the last week before deciding.

Back in Woking, we blitzed the internet looking for dishwashers. We had decided on a Miele – expensive but good, based on our own experience – but couldn’t decide which one. The internet gives you lots of things, but I always find it a pain, flicking between half a dozen alternatives with a screen for each, and possibly two or three screens for all the information. But I did find a Miele Experience Centre (yes, that’s what they call it) in Abingdon, where you can make an appointment to see appliances and have them explained to you. They do not pressure you to buy, since they do not sell from the Centre. Possibly this is one of the reasons Miele is expensive.

Eventually, I managed to make an appointment for 3 pm on Friday 29th July. Ideally I’d have liked a slightly later time, but they had a staff meeting at 4, they said. This fitted nicely in with a plan to visit daughter Eleanor in nearby Oxford and deliver her birthday present only a day late. The Experience Centre was easy to find, just off the A34. We parked, went in and were greeted by someone who said “You must be my 3 o’clock appointment”. “If you are Zoe, that’s right,” I said. She showed us the toilets, which was a good thing to know, and took us through to a coffee lounge where we had a coffee and a cupcake, which was a pleasant way to start. Then we went to see the dishwashers and receive a detailed explanation of the features, and how they got better as the price increased, right up to the most expensive one which clears your dining table and individually cleans and polishes every item. Oh no, that’s a butler. But it does have automatic load recognition, an autoclose door and an interior light, among other things not possessed by the average Jeeves*. We decided that these were not worth the exorbitant price and went back down the range to something merely expensive. After making use of the toilets, we headed for Oxford.

We stopped at the Redbridge Park and Ride on the South of Oxford and took the bus into the centre, sitting on the front seats of the top deck to enjoy the view over walls and down into gardens, and getting off in Abingdon Road. We walked up to Modern Art Oxford, a gallery in Pembroke Street recommended by younger daughter Tris, to kill time before Ellie was due to arrive home. I’m not sure I ‘get’ a lot of modern art. Clothes airers covered by snug-fitting knitted cosies – I don’t see the point. There were also pieces constructed from venetian blinds, painted in bright primary colours. The smaller ones were a bit meh, but a large one hanging from the ceiling yielded interesting curves and shadows when you looked at one blind through another placed at an angle to it. The gallery shop had candlesticks assembled from pieces of copper pipe and T-joints painted red and blue, selling for prices that even plumbers never imagined.

We arrived at Ellie’s, to find her delayed at work, but son-in-law Joe let us in and fed us tea and biscuits. Ellie eventually arrived, bearing pizza, and we were joined by Tracey, Ellie’s friend from secondary school. That sounds unfortunate. Not her only friend, let me make clear, but one of her best friends. We handed over the birthday present, a black top hat. Eleanor does role-playing games and she has plans for a top hat. I tend not to pry further…

August also saw some unexpected expenditure. After 25 years, our water softener gave up the ghost. Last time I filled it with salt, I thought there was too much water in the container and emptied it. Then I saw water coming from the overflow pipe, dripping onto the grass and killing it with the salt content. The container was full of water again. I phoned Harvey Softeners in Woking to see if I could get it repaired. We don’t do that model any more, they said, we’ve had two more generations since then. We haven’t got the parts. What would a new one cost? If ordered from the service department, at a discount to the price from the sales department, just under £1000. Gulp! I spoke to Diana, but we had to go for it. Woking is a very hard water area and kettles get covered in scale in no time, visible evidence of what would be happening out of sight in the boiler, central heating pipes and washing machines. We’ve never regretted buying the first one, only a few months after moving into the house – the only thing Diana says she has bought from a cold-calling door-to-door sales-person.

Finally, I should mention the Woking Writers Circle August meeting, which each year varies the read-and-comment format of our regular third Thursday meetings and this year took the form of a dinner at the Red Lion in Horsell. This being the holiday season, several people were away, but those that remained had a good time, even being joined a little later by a couple of non-diners, who had only come for the beer. Well organised by Dermot, say I.

*Note to pedants: yes, I know Jeeves is a valet, not butler. But it sounded good.